A nationwide outage has knocked out key Kohl’s store systems, leaving some shoppers unable to check out and employees without answers. At Highland Heights, only self-checkout with credit or debit worked, while Sephora sales could not be processed. Amazon returns remained active. Kohl’s had not posted an update as of Tuesday noon.

Flames were seen coming from the attic, and firefighters quickly brought the situation under control. The estimated damage is $500,000. No injuries were reported, though the American Red Cross was called to assist one adult male.

According to investigators, the individual entered the restaurant and placed a food order but quickly became irate over the service. The situation escalated when the person began shouting at employees and then discharged a chemical agent, believed to be pepper spray, at or near staff members on multiple occasions.

According to court filings, the pair are charged with wire fraud, conspiracy to commit wire fraud, money laundering, and conspiracy to commit money laundering. The criminal complaint alleges they collected cash in person from elderly victims after scammers, operating mostly remotely, convinced those victims they owed money to government agencies or needed to “correct” fraudulent charges or refund errors.