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Subway Hypes New Rewards Program but Customers Get Less Than Before
Subway is retiring its “Fourth Footlong Free” reward and switching fully to a points-based system. Under updated Sub Club terms taking effect April 1, 2026, any accumulated stamps toward a free sandwich will be forfeited, resetting progress for customers who have not yet earned a free footlong coupon. Here is what the changes mean for rewards and redemption rules.

David Jones
2 days ago3 min read


Ohio Officials Warn of Fraudulent Postcards Targeting Medicaid and Medicare Recipients
Ohio officials warn of fraudulent postcards targeting residents on Medicare and Medicaid. The mailers use a MyCare-like name and promise up to $2,880 a year for groceries, OTC items and utilities, then direct recipients to call and share sensitive personal and banking information. Agencies say never respond to unsolicited benefit offers; report suspected fraud to 1-800-HHS-TIPS.

Joan Elloway-Nash
Feb 112 min read


Cleveland Family Stranded Abroad After Frontier Cancels Flight with No Plan to Get Them Home
According to Frontier’s own email notifications sent to passengers, the first delays were attributed to a late-arriving aircraft. By mid-afternoon, that explanation changed. Beginning at 4:06 p.m., Frontier notified passengers that the flight was delayed to allow for aircraft maintenance. That reason was repeated in multiple subsequent updates, including messages sent at 5:01 p.m., 6:14 p.m., 6:16 p.m., and again at 7:11 p.m., with the departure time pushed later each time.

Joan Elloway-Nash
Jan 234 min read


Nationwide Kohl’s Outage Cripples Checkouts, Leaves Shoppers Stuck
A nationwide outage has knocked out key Kohl’s store systems, leaving some shoppers unable to check out and employees without answers. At Highland Heights, only self-checkout with credit or debit worked, while Sephora sales could not be processed. Amazon returns remained active. Kohl’s had not posted an update as of Tuesday noon.

Cleveland13 Staff
Jan 73 min read


Amazon's Massive Outage Cripples the Internet, Even Local Schools Took a Hit Today
The incident exposed the fragility of digital systems heavily reliant on a small number of cloud providers. Despite being a regional fault centered on the US-EAST-1 data center, the disruption spread globally due to deeply integrated dependencies. AWS services like DynamoDB, essential for real-time data handling, were especially affected when endpoint resolution via DNS began to fail.

Cleveland13 Staff
Oct 20, 20252 min read


Cavs Bring Swensons to Rocket Arena for 2025/26 Season
The Cleveland Cavaliers and Swensons Drive-In Restaurants announced a multiyear partnership today, that will bring the Akron-founded burger brand to Rocket Arena beginning with the 2025–26 NBA regular season, adding two new concession locations on the Street and Loudville Level concourses. “By welcoming Swensons to Rocket Arena, we’re adding a celebrated local favorite to our lineup and deepening our commitment to expanding our culinary offerings to continue creating an eleva

Peter Lewis
Oct 20, 20252 min read


"I Tried Three Post Offices"; Americans Abroad Say Sending Mail to U.S. Is Now Nearly Impossible
One American living in France, who documented her experience on TikTok, said she was turned away at two separate La Poste locations when trying to send Halloween cards to her family in the United States. Both offices told her all mail, including letters, was barred from being sent due to new tariffs and customs rules. “They were so confident,” she said in a video posted on October 13. “They told me there was absolutely no way.”

Toni Mathews
Oct 14, 20253 min read


How Two Kent State Students Allegedly Became the Face of an $11 Million Senior Fraud Ring
According to court filings, the pair are charged with wire fraud, conspiracy to commit wire fraud, money laundering, and conspiracy to commit money laundering. The criminal complaint alleges they collected cash in person from elderly victims after scammers, operating mostly remotely, convinced those victims they owed money to government agencies or needed to “correct” fraudulent charges or refund errors.

D Heckman
Oct 13, 20255 min read


Cleveland Cavaliers and Wendy’s Team Up to Give Away Free Frostys During Cavalanche Scoring Surges
The Cleveland Cavaliers and Wendy’s are joining forces for the 2025-26 NBA season in a hometown partnership that promises to blend basketball thrills with a classic Ohio dessert. Wendy’s is now the presenting partner of the Cavaliers’ Cavalanche, a scoring phenomenon that turns into a gameday celebration both inside Rocket Arena and across Northeast Ohio.

David Jones
Oct 9, 20252 min read


CSU Shuts Down Student Radio Overnight, Hands Control to Ideastream
Cleveland State University on Oct. 3 ended nearly five decades of student- and volunteer-led programming on WCSB (89.3 FM) and entered a par

David Jones
Oct 6, 20252 min read


There’s No Federal Wage Increase. Instead, State-Led Hikes Tell the Real Story
More than 20 states and dozens of localities across the U.S. raised their minimum wages this year, while the federal minimum wage remains

Analese Hartford
Oct 6, 20253 min read


New Sweet & Sassy Salon in Lyndhurst Turns Every Girl Into a Princess
One of its signature offerings, the Diva for a Day package, includes a shampoo, haircut, blow-out or braid, manicure, pedicure, facial, and shimmery makeup. Other options include the Head-to-Toe Princess package, which features a hairstyle along with a manicure and pedicure, and the Ultimate Spa Package that adds additional treatments. In September, the salon is running promotions with $10 specials on select services on designated days.

Jayda's Adventures
Sep 25, 20252 min read


University Heights Parking Fine Controversy Deepens as Mayor, Council Spar Over Process and Policy
A debate over parking enforcement in University Heights has ignited a broader discussion on governance, infrastructure, and how city leaders communicate with residents. While the recent hike in parking fines has drawn strong reactions from both Mayor Michael Dylan Brennan and members of City Council, it is clear that all sides share a common goal: addressing the city’s ongoing parking problems. Where they differ is in their approach and interpretation of how best to serve res

Analese Hartford
Sep 9, 20255 min read


University Heights Mayor Slams Council Over New $75 Parking Fines, Calls Ordinance “Regressive”
Mayor Michael Dylan Brennan is publicly condemning City Council’s recent decision to triple parking fines, calling the move punitive and unfair to residents with limited means. The ordinance, passed May 5, 2025, raised the cost of a standard parking ticket from $25 to $75 and includes automatic escalations if the fine is not paid within 30 or 60 days.

Analese Hartford
Sep 6, 20254 min read


The Lanternfly Outbreak Is Exploding Across Ohio and It Looks Like It's Going to Get Even Worse
Spotted lanternflies are rapidly spreading across Ohio, with new infestations confirmed in five additional counties in 2025. Cleveland, especially downtown and lakefront areas, is seeing a surge in adult pests. State officials warn the situation may worsen as the season continues. Learn how residents are fighting back and what actions the Ohio Department of Agriculture recommends to control the spread of this invasive species.

David Jones
Aug 21, 20253 min read


The Best Affordable Family Trip You Haven’t Taken Yet This Summer is in Lansing
Plan the perfect budget-friendly family getaway to Lansing, MI, packed with free museums, science centers, kayaking, planetarium shows, and more. Discover fun for all ages just in time to soak up the last days of summer without breaking the bank.

Jayda's Adventures
Aug 18, 20253 min read


White House Unveils Plan for Nationwide Digital AI Health Record System with Big Tech Support
The White House and HHS have announced a 2026 launch of a voluntary, AI-powered digital health record system led by CMS, partnering with over 60 major tech and healthcare companies including Google, Amazon, Apple, and UnitedHealth. The initiative promises secure, seamless sharing of medical records across providers, personalized health insights, and modernized access through interoperable, patient-controlled tools.

Analese Hartford
Aug 11, 20252 min read


Could You Get a $600 Tariff Rebate Check? What Trump and Hawley Are Proposing
CLEVELAND 13 (WCTU) — President Donald Trump on Tuesday reignited discussion over a potential “tariff dividend” for Americans, suggesting...

Analese Hartford
Aug 6, 20253 min read


Shoppers Warn of Bedbugs at Rocky River Savers as Reports Date Back to January
A Rocky River shopper discovered a bedbug infestation at the Savers Thrift store located at 21201 Center Ridge Road on Saturday, July 12. The customer, Jamie Lynn Natole, told Cleveland 13 News that she found both an adult and a juvenile bedbug on shirts she picked up—with one crawling on her clothing as she tried it on. She reported bedbugs on her cart, purse and bag as well. Natole said she later learned through social media that others have experienced similar issues at th

D Heckman
Jul 23, 20253 min read


Over 41,000 Homeowners in Cuyahoga County Risk Delinquency as Property Tax Deadline Looms; $76 Million Unpaid
Over 41,000 Cuyahoga County homeowners are behind on their property tax payments just days before the second half is due on July 17, putting nearly $76 million in local revenue at risk and adding pressure to already strained county services. This represents about 7% of the county’s 564,000 property owners, a percentage consistent with last year, but the total amount delinquent has sharply increased from $56 million, according to the county treasurer.

Analese Hartford
Jul 12, 20253 min read
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